Our support team is ready to help.
The Storexy support team is available 24/7 by email, live chat, and phone
18, Ogudu Road, Ojota. Lagos
+234 8055 531737
Storexy is a robust platform that helps you create and manage your business online. You can begin in 3 easy steps
(a) Select your plan
(b) Select your template
(c) Submit your business information.
A correspondent will reach out to you while we process your request.
You don't need to be an expert to operate Storexy. You can customize the look and feel of your website from your admin panel. If you need extra help, contact our support center or navigate to the custom services section of your admin panel.
We don’t provide a free plan, but our quarterly plan is available if you're simply looking to test the waters.
Yes, you can switch plans anytime from your admin panel linked to your website. The amount of days allocated to your new plan will be added to whatever is left on your existing plan.
When your subscription expires, your website will redirect to a page requesting for subscription. You will however still be able to access your admin panel in order to resubscribe. If your account remains unsubscribed and inactive for 2 straight months, it may be deleted and you will have to start all over again.
We can provide a dedicated team to manage your website, social media and other digital deliverables, so you can focus on the operational aspect of your business.
Sure, you can. While waiting for your logo, your business name will be displayed in the logo area of your website. We also offer logo design services which you can opt for while submitting your store information.
You are in full control of the shipping process. You can set all delivery parmeters by adding your preferred delivery locations, cost of delivery or enabling cash on delivery to your preferred locations. You don’t need to ship items yourself. You can use a third-party fulfilment service to prepare and ship your orders for you.
You can pretty much customize everything - colors, positioning, banners, content, tags, integrate API for chat app, featured tweets, online payment and more.
Yes, you can use an existing domain. Our correspondent will collect necessary details to connect it to your new website.
You’ll receive an email notification every time your receive an order. New orders will also be displayed on your admin dashboard when you log into your admin panel.
You can receive payment by bank transfer, online payment and you can also activate Pay on Delivery for your preferred locations. We currently support Paystack and Paypal payment gateways.
Yes, there's a blog tutorial here for merchants. You can also contact us for more information.
Sure, you can add more pages from your website admin. If it requires some complexity, you can request for more features by reaching out through the custom services section of your admin panel.
No, you can't. Storexy is a cloud hosted platform. However, you are able to export your products and customer information as a csv file.
You are allowed to select between Naira and Dollar as your default currency. To have both currencies featured on your website, you will have to contact us for an addon request.